I have the category "webmail" as well as specific web addresses such as "mail.google.com" and "accounts.google.com" set to be "blocked". However, they are not being blocked on my child's PC (running Norton Family 3.0.0.61, Windows 8.1 and IE 11). The worst part of it is that Norton Family notifies my via email every time that the "blocked site" was visited. This gives a false sense of security! I have tried uninstalling and re-installing Norton Family and updating house rules with no change. Before uninstalling Norton Family, the alerts in the account stated a visit to a blocked site was attempted. After re-installing the alerts changed to "restricted" site was visited. I selected "block site" and saved it and it still I not being blocked and my child can visit the site. I am also still receiving emails stating my child attempted to visit the specific "blocked" sites. What is causing this issue and how can it be resolved? I'm concerned what else is not being block that is supposed to be blocked.