I have Norton family installed on a windows 7/64bit PC and have updated Norton360/family with Google Chrome as the browswer.. It monitor's my child's time including logoff after time limits are reached and popups with warnings of time restrictions. However, none of the time spent seems to be recorded on the Norton family web site. I use the same account id and password to access the account on the monitored PC and other PC's. I have triple checked and time monitoring is on in the setup. Why is this occurring?