I've just started really using the Norton Family products to help limit by kids with what apps they use and when. The problem I've encountered (just started using the product for a couple of days!) is that Norton family doesn't recognize all of the apps, downloaded or otherwise, on my kids devices.
I have educational apps downloaded on their tablets for them to use after school; as a reward, I want to be able to unlock the mindless fun games for them to play afterwards.
Norton doesn't recognize some of the games so that I can block them! So my kids have unlimited access to them, and I cant stop them from using them.
Is there a way to resolve this? Otherwise, I've wasted $50.00 on Norton Family, and will be seeking a refund.