I have installed the latest update on the 3 computers that supposedly need it. However, everytime I Iog in to our account I get a notice that the computers need to be updated. I've gone through the update process several times but the message continues.
After my first couple of update attempts I noticed that there was no activity being recorded from the computers. Upon investigation I found that after updating, the icon in the system tray was reporting that the accounts were not being monitored. The only way I could get the monitoring to activate was to access the Edit Account settings from the icon in the system tray, select the Change button for each user account and re-apply the settings.
Now I am seeing web activity but nothing else seems to be tracking.
I've had to spend several hours out of a couple of already hectic days trying to get this system working, so this is most aggravating.