Hi All
Below is the error copy from event viewer.
When I start the service the below two error events occur.
App crash for NF.exe
Log Name: Application
Source: Application Error
Date: 07-10-2013 10:55:17
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: RICHEST
Description:
Faulting application name: NF.exe, version: 12.10.0.42, time stamp: 0x5202e8a2
Faulting module name: ntdll.dll, version: 6.2.9200.16578, time stamp: 0x515fac6e
Exception code: 0xc0000374
Fault offset: 0x000daa3c
Faulting process id: 0x1230
Faulting application start time: 0x01cec3822f82f08c
Faulting application path: C:\Program Files (x86)\Norton Family\Engine\2.9.0.21\NF.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 6e63c25f-2f75-11e3-bea0-e0db5583ae45
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-10-07T17:25:17.000000000Z" />
<EventRecordID>13118</EventRecordID>
<Channel>Application</Channel>
<Computer>RICHEST</Computer>
<Security />
</System>
<EventData>
<Data>NF.exe</Data>
<Data>12.10.0.42</Data>
<Data>5202e8a2</Data>
<Data>ntdll.dll</Data>
<Data>6.2.9200.16578</Data>
<Data>515fac6e</Data>
<Data>c0000374</Data>
<Data>000daa3c</Data>
<Data>1230</Data>
<Data>01cec3822f82f08c</Data>
<Data>C:\Program Files (x86)\Norton Family\Engine\2.9.0.21\NF.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>6e63c25f-2f75-11e3-bea0-e0db5583ae45</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
App Crash Error
Log Name: Application Source: Windows Error Reporting Date: 07-10-2013 10:55:17 Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: RICHEST Description: Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0
Problem signature: P1: NF.exe P2: 12.10.0.42 P3: 5202e8a2 P4: StackHash_b78c P5: 6.2.9200.16578 P6: 515fac6e P7: c0000374 P8: PCH_98_FROM_ntdll+0x0002DC34 P9: P10:
Attached files: C:\Windows\Temp\WER3203.tmp.appcompat.txt C:\Windows\Temp\WER3252.tmp.WERInternalMetadata.xml C:\Windows\Temp\WER3253.tmp.hdmp C:\Windows\Temp\WER32B1.tmp.dmp
These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_NF.exe_fd312a05b539b858ecad64d04f3a7b225b42de_cab_11ea335a
Analysis symbol: Rechecking for solution: 0 Report Id: 6e63c25f-2f75-11e3-bea0-e0db5583ae45 Report Status: 20 Hashed bucket: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2013-10-07T17:25:17.000000000Z" /> <EventRecordID>13119</EventRecordID> <Channel>Application</Channel> <Computer>RICHEST</Computer> <Security /> </System> <EventData> <Data> </Data> <Data>0</Data> <Data>APPCRASH</Data> <Data>Not available</Data> <Data>0</Data> <Data>NF.exe</Data> <Data>12.10.0.42</Data> <Data>5202e8a2</Data> <Data>StackHash_b78c</Data> <Data>6.2.9200.16578</Data> <Data>515fac6e</Data> <Data>c0000374</Data> <Data>PCH_98_FROM_ntdll+0x0002DC34</Data> <Data> </Data> <Data> </Data> <Data> C:\Windows\Temp\WER3203.tmp.appcompat.txt C:\Windows\Temp\WER3252.tmp.WERInternalMetadata.xml C:\Windows\Temp\WER3253.tmp.hdmp C:\Windows\Temp\WER32B1.tmp.dmp</Data> <Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_NF.exe_fd312a05b539b858ecad64d04f3a7b225b42de_cab_11ea335a</Data> <Data> </Data> <Data>0</Data> <Data>6e63c25f-2f75-11e3-bea0-e0db5583ae45</Data> <Data>20</Data> <Data> </Data> </EventData> </Event>