Every so often I get a pop up using the Norton Family Android App (Version 7.4.5.3). I am on Android version 13. It is a very annoying pop up, because there is no way to close it and it is over the top of other Apps, including the keyboard. I found that by starting the Norton Family App and logging in I can make it go away for a while, but it comes back. I seem to notice that it does come back when my phone drops the internet and picks back up. Like when you go into "Airplane Mode". What can be done to eliminate this annoying pop up?
Hi,
Thanks for reaching out to Norton Family Forum and bringing this issue into our notice. We will definitely look into it for further analysis.
Regards,
Norton Family Team.