Norton Family still will not authenticate

It's now been almost a week once this failed upgrade and I still can not access the Norton Family servers.

 

I still get a measssge that the servers is temportarly unavailable and I should try again later.

 

When will this be resolved???

 

Having workied inthe enetrprise IT world for many years I have experience of large upgrades and the challenges that they cause. This has to be one of the worst manged upgrades I have ever encountered.

 

Please communicate when or IF this will vere be resolved.