Hi KatieQ,
I have noticed that I am not seeing any web activity on the parental control dashboard for at least a week now. I know for sure that there has been lots of web activity, as that is a primary activity of our son! He is using Chrome for the browser. The time restrictions seem to be active (most of the time, at least), as it does seem to kick him off at the allotted time. There are some web sites that are on the restricted list that he's able to access, plus some other inappropriate sites as well that should be blocked by category. The new versions of the browsers seem to be much more friendly for offering to disable pesky browser plug-ins that slow down browsing. If this product is going to work, the blocking can't be dependent on a browser plug-in that's easily disabled.
Do you have any suggestions for what's going on and how this can be addressed? As far as I know, the computer is running the latest version of Norton Family, and Win7HP is fully patched. Thanks.