Main Problem: I am running what appears to be the very latest version of Norton Family. I have 3 computers that I want to monitor children's accounts. However, for some odd reason one of my computers has decided to use an older email address and password and thus won't connect to my other two computers properly. How can I either flip it over to use the correct account, or uninstall it or re-install it.
Secondary show stopper. I tried to uninstall it since I could not figure out any other way to have it join the proper email account. But even when I provided the email address it still won't uninstall and keeps saying I entered a bad user_id / password combination. As far as I know it can only be one of two accounts and neither one lets me uninstall it.
So it looks like I will need a removal tool or some technical help to repoint it to the main account that I need to use to monitor their activity.
Thanks in advance
Rick