Completely ridiculous. The file in question is paragonchat.exe. Norton repeatedly deletes the file, even after I tell it not to. Norton File Insight was used on the file, I put the file as Trust. Norton still deletes the file, and does not give me any option to restore it, trust it, block Norton from erasing it, etc. This is not what I paid for. So please come up with a useful solution to the problem. Thank you.