Norton Firewall Diagnostics Wizard

We are having problems trying to run an application that uses Microsoft SQL Server.  Both the application and SQL Server reside on our server.  The workstations use Norton Internet Security.  When I try and access the application from my workstation, it starts to load, then times out due to an inability to reach/load the SQL Server components it needs.

I would like to try the Norton Firewall Diagnostics Wizard to see exactly what is going on and what I can do to resolve the problem.  However, I don't see any way to manually run this wizard, or to access any logs it may generate.  If the wizard runs automatically when a block like this occurs, I am not seeing any sign of it.

Any help will be greatly appreciated.  By the way, the workstations all run Windows 7 Professional SP1.