Hi
I'm new to the forum and found my way here after having problems with Norton Ghost 12.
After several years of happy usage I have encountered a problem that I cant seem to overcome.
I was directed here after searching my problem which led me to this post
I have exactly the same problem but the solution of re-installing Norton Ghost didnt resolve the issue (after 3 re-installs I decided that wasnt the problem.)
Basically, when I try to start Norton Ghost I get an error message which says 'Unhandled exception has occoured...' Configuration system failed to initialise...
Below is a copy of the details. Any help would be greatly appreciated as I am getting nervous as I havn't been able to ghost my drives for a few weeks now and I don't want to lose my data...
************** Exception Text **************
System.Configuration.ConfigurationErrorsException: Configuration system failed to initialize ---> System.Configuration.ConfigurationErrorsException: Root element is missing. (C:\Documents and Settings\Sam\Local Settings\Application Data\Symantec_Corporation\VProConsole.exe_Url_lpdc2k50jgmq1bxprss5e1wfkmvu5yvj\7.0.0.0\user.config) ---> System.Xml.XmlException: Root element is missing.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlTextReader.Read()
at System.Configuration.XmlUtil..ctor(Stream stream, String name, Boolean readToFirstElement, ConfigurationSchemaErrors schemaErrors)
at System.Configuration.BaseConfigurationRecord.InitConfigFromFile()
--- End of inner exception stack trace ---
at System.Configuration.ConfigurationSchemaErrors.ThrowIfErrors(Boolean ignoreLocal)
at System.Configuration.BaseConfigurationRecord.ThrowIfParseErrors(ConfigurationSchemaErrors schemaErrors)
at System.Configuration.BaseConfigurationRecord.ThrowIfInitErrors()
at System.Configuration.ClientConfigurationSystem.OnConfigRemoved(Object sender, InternalConfigEventArgs e)
--- End of inner exception stack trace ---
at System.Configuration.ConfigurationManager.PrepareConfigSystem()
at System.Configuration.Internal.ConfigurationManagerInternal.System.Configuration.Internal.IConfigurationManagerInternal.get_SupportsUserConfig()
at System.Configuration.ClientSettingsStore.RevertToParent(String sectionName, Boolean isRoaming)
at System.Configuration.LocalFileSettingsProvider.Reset(SettingsContext context)
at System.Configuration.ApplicationSettingsBase.Reset()
at Symantec.UI.UserSettings.get_BaseDialogWindowState()
at Symantec.UI.Forms.PersistedSettingsForm.RestoreFormSettings(UserSettings userSettings)
at Symantec.UI.Forms.PersistedSettingsForm.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at Symantec.VPro.VProConsole.MainForm.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)