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Hi Andy,
Is the backup job still listed in Norton Ghost? This might be why it's not able to be created. If this isn't the cause, perhaps you can give us a bit more information on your system setup, number of disks, multiboot or RAID setup. Thanks!
hi, Tony
i am running xp pro sp3 on a single sata internal drive, i keep all backups on a 160gb external drive(drive F). when i first used Ghost i burned a standalone full disc copy onto the external drive. i had to use it last week,so when i updated everything on the main drive(the image was over a month old) i decided an incremental back up would be better(faster) so i wiped the image off the external, uninstalled Ghost, cleaned the registry with ccleaner,reinstalled Ghost and tried to set up a recovery set on the external. unfortunately Ghost seems to still think the drive already contains a recoveryset point and will not allow me to start a new recovery set for incremental back ups.
any idea why? i cannot see the deleted backup listed in Ghost. it just shows the external as back up destination.
best regards
andy
The reason is that Ghost tracks recovery points through it's own internal index. Deleting the image outside of Ghost will not update that index. You'll have to manually delete the recovery points through the recovery point browser. When you want to get rid of an image or recovery point it's best to do through the recovery point browser first, and if a problem occurs and the file isn't actually removed than you can manually delete the file from the destination.
hi
thanks for the info, will have a go in the morning
best regards
Andy777