I recently purchased Norton Ghost 14.0 to backup a Windows XP machine, but when I insert the CD the setup program fails to run. If I attempt to run the Autorun.exe program that exists in the root of the CD, the hourglass flashes briefly, but no error message or diagnostic is ever displayed.
If I navigate to the INSTALL directory and run SETUP.exe the application will install, but after reboot the application will not start. Again, after clicking on the Norton Ghost icon in the start menu the hour glass flashes briefly, but then no diagnostic or error message is displayed.
There are no entries being made in the XP event logs, and I don't know where to look for application specific log files.
Any recommendations on where to look next?