Norton Ghost 14.0

Either Ghost 14.0 does not do what it say's it can do or the copy I bought is corrupted. It will not let me make a bootable copy onto my DVD burner or CDRW drives or even onto my USB flash drive (32 gigs) . Even the feedback link dosen't work. I'm always told that it has timed out.

All I want to do is make a bootable DVD of my entire harddive or bootable USB flashdrive and it dosen't even recognize my DVD or CDRW drives. it would be great if Symantec would respond with a solution.