Norton Ghost 14.0

I've had Norton Ghost 14.0 for quite some time on my computer, but have never gotten it to work. It seems that it loaded ok, but then the error messages begin. I followed all of the recommended procedures but nothing changed. 

 

Here are the errors I get:

"Device\\?\\Symantec Snapshot0 cannot read 8224 sectors starting at LBA6610152

-Error EBAB03F1: The request could not be performed because of an I?O device error."

 

A "No Disk" window that says "Exception Processing Message c0000013 parameters 75b6bf7c 4 75b6bf7c 75b6bf7c" followed by the choices of cancel, try again, or continue--none of which respond when clicked.

 

I'm running this on a Dell XPS, Windows XP SP 2.

 

 

  Anyone have any ideas on what the problem is?

Thanks