Norton Ghost 14 cannot connect to the agent on MYCOMPUTERNAME

A couple days ago without prompting Norton Ghost 14 was automatically uninstalled.  I wasn't able to identify why/how the uninstall was initiated.  I reinstalled the software but cannot run it.  The Norton Ghost Service Connection page accurately identifies my laptop.  When I try the Deploy agent option I receive the "cannot deploy agent on ..." error.  When I select the computer from the Edit computer list option I receive message listed in the subject line.

 

The laptop is a Dell E6400 with Windows XP, SP 3, Build 2600 installed.

 

Is there a solution other than a complete uninstall using the Norton Removal Tool followed by reinstalling?  I hope so.

 

Henry