I'm receiving the following error message:
Error EC8F17B7: Cannot create recovery points for job: Drive Backup of (C:\). Error ED800012: The internal structure of the image file (CRC Check) is invalid, damaged or unsupported.
Details: 0xED800012
Source: Norton Ghost
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I've spoke with support on the phone on 3 separate occasions over the last 7 days. The last rep told me that this is a known issue with Norton Ghost 14 and Vista. He says that it is caused when you have a large amount of data combined with a large destination drive and have verify turned on. He said to run this without verify turned on.
Specs:
1) Dual internal eSata drives in Raid 0
2) External Seagate FreeAgent 750gb
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What I have tried:
1) Chkdsk /r on internal and external drives
2) The external drive using eSata and Firewire connections
3) IRPStackSize = 45
4) Reducing the size of the files from 10gb to 100mb
5) No compression, standard compression and high compression
6) Ignore bad sectors
7) Disable smart sector turned on
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Would anyone have any suggestions and/or confirm that Symantec is indeed working on a solution?