I purchased latest version of Ghost 14 (24815) and used it to clone a disk with no problems (reason was to replace a laptop disk with a larger one). But I am know trying to back up the c drive on the laptop to an external usb drive. The backup will not get past a window reporting "This operation cannot be performed while windows is running. You must complete this operation inside the recovery environment....would you like to continue?" When yes is selected nothing happens. I have tried using the SRD option and loading the recovery environment but there is no such option to backup the c drive, only recover options....so what is going on guys ???