I have Norton Ghost 15 installed on a Gateway desktop running Windows 7. When I run the "Copy Drive Wizard" or any Ghost utility, no drives are shown. The copy drive wizard gives the following message:
-Error E1ADDA52: Cannot read drive properties.
--Object reference not set to an instance of an object.
(UMI:V-0-429-55890)
I've attached the output file from partinfo.exe.
Thanks in advance!
No, I don't see any drives from "Ghost One Time Backup" or anywhere else within Ghost. I can see my drives from everywhere within the Windows OS, Norton Utilities, other disk copying programs (such as EaseUS Disk Copy), but nothing at all from anywhere within Ghost.
How about, "From the Ghost CD Recovery Environment, can you see drive letters?" I 'm not sure whether you addressed using the CD.
I have Norton Ghost 15 installed on a Gateway desktop running Windows 7. When I run the "Copy Drive Wizard" or any Ghost utility, no drives are shown. The copy drive wizard gives the following message:
-Error E1ADDA52: Cannot read drive properties.
--Object reference not set to an instance of an object.
(UMI:V-0-429-55890)
I've attached the output file from partinfo.exe.
Thanks in advance!
Perhaps a stupid question, but do you or have you ever had drive crypt or true crypt installed?
The last part of the MBR is odd and every time I see "DC4" I think of drive crypt.
Dave
Yes, I can see the drive letters from Ghost CD Recovery Environment.
No, I've never had Drive Crypt or True Crypt installed.
BAD wrote:Yes, I can see the drive letters from Ghost CD Recovery Environment.
That sounds positive. There are several known causes of this drive letter issue but you don't have them. Can you try uninstalling and reinstalling Ghost. It could work. Good luck.
Thanks Brian. This is the second time I had to uninstall and reinstall Ghost. Ghost is able to detect my C drive now, but it's not able to detect my D drive, which is a new Crucial M4 SSD drive. The OS doesn't have a problem seeing the SSD drive. I did install the new SSD drive after re-installing Ghost; should that make a difference? The whole reason for this exercise is so that I can clone my hard drive on to this new SSD drive because it appears that my hard drive is starting to fail (slow, freezes, light constantly on).
If you suspect an imminent drive failure, use the backup feature in Ghost to create a full system backup on your failing drive. Save it to a USB or other drive. Do this now before we resolve the copy issue...
Well, that's part of the problem. Ghost will only see my C drive.
What other drivers, other than the SSD, are in the system? At least get the C:\ backed up.
Try this - go into disk management (http://pcsupport.about.com/od/windows7/ht/disk-management-windows-7.htm), locate the SSD disk, and remove all partitions from the disk until it is a raw drive. Then recreate a new partition and format it. Leave the default value in the unit size when formatting. Reboot the system and see if that makes a difference.
