Hi:
I've got NG 15 setup to "Start a new recovery point set (base): The first time the backup is run in a new week", and also "Limit the number of recovery points for this backup" is set to 4.
But neithr option works - I've run this for several weeks now and it just keeps on creating incremental backups. Any ideas? It's version 15.0.1.36526 if that matters.
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Thanks,
GregR
Greg,
Are you doing it this way?
http://community.norton.com/t5/Other-Norton-Products/Forum-Tip-Ghost-Backup-Scheduling/td-p/264935
Yes - only difference is that I don't have a Backup Time set since I do them manually on a daily basis as time permits. It worked just fine on my pervious computer (i.e. it would start a new recovery point on Sunday (first day of a new week), and would only keep 4 backups). Don't know what changed when I migrated to this one, but I'm reasonably sure it's the same backup setup that I had before.
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GregR
Screenshots, if it helps...
How are you running the backups? It looks like there's no schedule set for the backup.
As I mentioned above, I don't have a Backup Time set since I do them manually on a daily basis as time permits (it worked on my other installation, but doesn't seem to on this new computer).
Let me take a look into this. I'll get back to you.
OK, I have 2 questions. The first is, for when you get to the point where it asks for the new base do you choose weekly or custom? Could you copy and paste the final summary screen from the define backup wizard?
You mentioned these settings working on a different installation of Ghost 15. Did that computer have the same version of Windows on it? In our testing we see the same behavior you're mentioning when no day or time is set for the backup schedule.
> when you get to the point where it asks for the new base do you choose weekly or custom?
> Could you copy and paste the final summary screen from the define backup wizard?
See graphic posted above (Weekly).
> You mentioned these settings working on a different installation of Ghost 15.
> Did that computer have the same version of Windows on it? In our testing
> we see the same behavior you're mentioning when no day or time is set
> for the backup schedule.
The new installation is Windows XP Pro vs. XP Home on the original one - should that make a difference? If so, what's the fix?
Any help on this?
If the base image is missed (computer off, in stand-by, asleep, etc), the base image will not kick off again until the next scheduled base. Is it possible that one of these things is happening?
Shouldn't be, since I do the backups manually and every day...
What are you doing in the UI to kick off the backup manually?
From your earlier post, it looks like you are right-mouse clicking on the job and selecting 'run job now'. If you kick off the job manually, then you also need to choose when to create new base. To do that, click on the ADVANCED tab, then BACKUP JOBS, right-mouse click on the job, select 'Run Job Now With Options...'., select to create a new set rather than an incremental.
> From your earlier post, it looks like you are right-mouse clicking on the job and selecting 'run job now'.
Correct (actually right-clicking on the tray icon, and selecting "Run Backup Now").
> If you kick off the job manually, then you also need to choose when to create new base.
Never had to do that before (i.e. it always automatically started a new base recovery point (i.e. a full backup) every week)..
> To do that, click on the ADVANCED tab, then BACKUP JOBS, right-mouse click on the job,
> select 'Run Job Now With Options...'., select to create a new set rather than an incremental.
If that's the case, then something's changed from the previous installation on the older computer (don't think there was a version change, I just installed a fresh copy of NG 15 on the new machine). But I'll try that when I do the next backup (tonight) and see if that works.
Just to confirm:
as posted
To do that, click on the ADVANCED tab, then BACKUP JOBS, right-mouse click on the job,
> select 'Run Job Now With Options...'., select to create a new set rather than an incremental
works for Ghost15 SP1
Tried that, but now I'm getting this error message:
-Error E7B70001: Win32/Win64 API DeviceIoControl(IOCTL_VSNAP_SET_SNAP_VOLUMES) failed.
--Error EBAB03F1: Insufficient system resources exist to complete the requested service.
(UMI:V-0-1975-1)
There's plenty of real + virtual memory, and also plenty of disk space on the backup volumes. Any ideas?
SoCalGuy wrote:Tried that, but now I'm getting this error message:
-Error E7B70001: Win32/Win64 API DeviceIoControl(IOCTL_VSNAP_SET_SNAP_VOLUMES) failed.
--Error EBAB03F1: Insufficient system resources exist to complete the requested service.
(UMI:V-0-1975-1)
There's plenty of real + virtual memory, and also plenty of disk space on the backup volumes. Any ideas?
Hi,
I'm getting a bit short on ideas. Just followed my instructions and it is doing a backup as I type. I did get a message that the directory I wanted to use didn't exist so I let the system create it. I am assuming that there's little or nothing else being done when you get ready to do the backup and that you are the administrator 
I know Murphy is around here someplace we just have to find him and send him packing 
