I have an external Maxtor 300 GB HD that I can no longer access. I have backed it up several times in the past with Ghost to a different ext HD and would like to restore those files to a new HD but I am having the following problem. From the Ghost opening screen, I click on Tasks then select Recover My Files. A "Recover My Files" window opens and I click on Recovery Point in the Search In box. The Recovery Point file I want appears in the Recovery Point box. Then, when I click on "Search" to find the files i want to restore, I get the following error message: Cannot mount the recovery point (file name). Result (0xe98f002c RPAM_FAILED_ADD_MOUNT_POINT Args [0]; I get this same message for every recovery point I select and I can't get any support help from Norton. They say the product (Ghost) is obsolete and is not supported any longer by Norton.
Any ideas? I have about 10,000 pictures on that HD that I don't want to loose. Short of figuring out the Ghost problem, are there data recovery businesses that specialize in recovering data from unreadable or broken HDs?