Norton Ghost 15 - Installation Problem - Failed to have success running InstallDriver function

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1

Sorry for the long title - I requested help from Symantec - they gave me a suggested solution that did not work.

 

While attempting to install Norton Ghost 15 from CD, I get the following messages:

 

ERROR: Failed to have success running InstallDriver function in MSIInstallDriver Function.

&

ERROR: Failed to have success running UninstallDriver function in MSIUninstallDriver Function.

 

The software is being loaded onto a HP M9515Y PC with 8gig of ram.  I have 483gb free space on my hard drive.  I am running Vista Premium 64-bit.  The Windows program is up to date.  In addition, when I attempted to install from the web, I got the same two errors. 

 

Norton support gave me a possible solution that did not work - http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&ssfromlink=true&sprt_cid=c1641c16-3899-41c7-96eb-2e76f8c1731a&seg=hho&ct=us&lg=en&docurl=20090522144358EN

 

I am looking for the wisdom and problem solving Norton Community to help me find a solution.  Thanks in advance for all who take the time to read this and to all who give me an idea on how to solve my dilema.

 

Abe

 

2

Additional notes:

 

All defensive programs and anything else that could be disabled for the install were disabled.

 

Tomster2

3

Tom and Abe,

 

Look in the temp folder for a ngh install log file.  Once there, look for "return value 3" in the log.  Copy that and the preceding 10-20 lines into a response. 

 

4

I am unable to find the ngh install log file - can you give me an example of the exact name (i.e. nghlog.tmp) - I looked in the Windows\Temp folder and was unable to find anything.  Since I am unable to even get a partial install, it is possible that the log is not being created.  Thanks for getting back with me.

 

Abe

5

If you can find it (nghostinstall.log or nghinstall.log) then it's been cleaned up.  To recreate, you'll have to uninstall and reinstall (check the temp folder right after install).

 

 

6

The Filename is: NGhostInstall and it was a hidden file.  Also I hopefully found what you asked for stated as: Its value is '3'.  I am unable to attach the entire file because it is too large.  I converted it to a PDF but this forum does not allow me to attache it.  If you need it, please email me and I will email it to you.

 

Thank you so much for your help!

 

Abe

 

 

InstallShield 18:31:55: Running InstallScript function f2 InstallShield 18:31:55: Using temp folder C:\Users\ABRAHA~1\AppData\Local\Temp\{0B1CD0B2-BECD-4E8B-B6D6-5EA56278AC1F} InstallShield 18:31:55: Installing engine... InstallShield 18:31:55: Using product language 1033 InstallShield 18:31:55: Extracting support file setup.inx to C:\Users\ABRAHA~1\AppData\Local\Temp\{0B1CD0B2-BECD-4E8B-B6D6-5EA56278AC1F}\setup.inx InstallShield 18:31:55: Opening stream of file C:\Users\ABRAHA~1\AppData\Local\Temp\MSIC8C3.tmp InstallShield 18:31:56: Extracting support file ISRT.dll to C:\Users\ABRAHA~1\AppData\Local\Temp\{0B1CD0B2-BECD-4E8B-B6D6-5EA56278AC1F}\ISRT.dll InstallShield 18:31:56: Extracting support file IsConfig.ini to C:\Users\ABRAHA~1\AppData\Local\Temp\{0B1CD0B2-BECD-4E8B-B6D6-5EA56278AC1F}\IsConfig.ini InstallShield 18:31:56: Extracting support file _isres1033.dll to C:\Users\ABRAHA~1\AppData\Local\Temp\{0B1CD0B2-BECD-4E8B-B6D6-5EA56278AC1F}\_isres.dll InstallShield 18:31:56: Extracting support file String1033.txt to C:\Users\ABRAHA~1\AppData\Local\Temp\{0B1CD0B2-BECD-4E8B-B6D6-5EA56278AC1F}\String1033.txt InstallShield 18:31:56: Skipping optional support file _isuser1033.dll InstallShield 18:31:56: Detected X64 OS InstallShield 18:31:56: Extracting support file ISBEWX64.exe to C:\Users\ABRAHA~1\AppData\Local\Temp\{0B1CD0B2-BECD-4E8B-B6D6-5EA56278AC1F}\ISBEW64.exe InstallShield 18:31:56: Setting script cmdline... InstallShield 18:31:56: ProductCode is {B0255743-165B-4BD5-8DA8-37DFB9930015} InstallShield 18:31:56: Initializing Engine InstallShield 18:31:56: Done Initializing... InstallShield 18:31:56: Registering Msi Server... MSI (c) (78!24) [18:31:56:943]: Note: 1: 2707 2: INSTALLDIR InstallShield 18:31:56: Invoking script function RTCSetInstallType MSI (c) (78!24) [18:31:57:094]: PROPERTY CHANGE: Adding PQDRIVERPATH property. Its value is 'E:\Install\..\Driver Validation\DriverValidation.exe'. MSI (c) (78!24) [18:31:57:094]: PROPERTY CHANGE: Adding ProductNameType property. Its value is ' Advanced Server'. MSI (c) (78!24) [18:31:57:095]: PROPERTY CHANGE: Adding V2IPROTYPE property. Its value is '3'. MSI (c) (78!24) [18:31:57:095]: PROPERTY CHANGE: Modifying INSTALLLEVEL property. Its current value is '100'. Its new value: '300'. MSI (c) (78!24) [18:31:57:098]: Note: 1: 2707 2: PluginDir.5DC7AAD3_7085_4E3E_996B_53465C5301C8 InstallShield 18:31:57: CallScriptFunctionFromMsiCA() ends MSI (c) (78:48) [18:31:57:143]: NOTE: custom action RTCSetInstallType unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that handle. Action ended 18:31:57: RTCSetInstallType. Return value 1. MSI (c) (78:80) [18:31:57:145]: Doing action: CopyTour Action 18:31:57: CopyTour. Action start 18:31:57: CopyTour. MSI (c) (78:44) [18:31:57:230]: Invoking remote custom action. DLL: C:\Users\ABRAHA~1\AppData\Local\Temp\MSID523.tmp, Entrypoint: f29 InstallShield 18:31:57: Running InstallScript function f29 InstallShield 18:31:57: Using temp folder C:\Users\ABRAHA~1\AppData\Local\Temp\{FBE596E9-60CE-4C80-81B4-44FF402F57CD} InstallShield 18:31:57: Installing engine... InstallShield 18:31:57: Using product language 1033 InstallShield 18:31:57: Extracting support file setup.inx to C:\Users\ABRAHA~1\AppData\Local\Temp\{FBE596E9-60CE-4C80-81B4-44FF402F57CD}\setup.inx InstallShield 18:31:57: Opening stream of file C:\Users\ABRAHA~1\AppData\Local\Temp\MSID523.tmp InstallShield 18:31:58: Extracting support file ISRT.dll to C:\Users\ABRAHA~1\AppData\Local\Temp\{FBE596E9-60CE-4C80-81B4-44FF402F57CD}\ISRT.dll InstallShield 18:31:58: Extracting support file IsConfig.ini to C:\Users\ABRAHA~1\AppData\Local\Temp\{FBE596E9-60CE-4C80-81B4-44FF402F57CD}\IsConfig.ini InstallShield 18:31:58: Extracting support file _isres1033.dll to C:\Users\ABRAHA~1\AppData\Local\Temp\{FBE596E9-60CE-4C80-81B4-44FF402F57CD}\_isres.dll InstallShield 18:31:58: Extracting support file String1033.txt to C:\Users\ABRAHA~1\AppData\Local\Temp\{FBE596E9-60CE-4C80-81B4-44FF402F57CD}\String1033.txt InstallShield 18:31:58: Skipping optional support file _isuser1033.dll InstallShield 18:31:58: Detected X64 OS InstallShield 18:31:58: Extracting support file ISBEWX64.exe to C:\Users\ABRAHA~1\AppData\Local\Temp\{FBE596E9-60CE-4C80-81B4-44FF402F57CD}\ISBEW64.exe InstallShield 18:31:58: Setting script cmdline... InstallShield 18:31:58: ProductCode is {B0255743-165B-4BD5-8DA8-37DFB9930015} InstallShield 18:31:58: Initializing Engine InstallShield 18:31:59: Done Initializing... InstallShield 18:31:59: Registering Msi Server... MSI (c) (78!AC) [18:31:59:376]: Note: 1: 2707 2: INSTALLDIR InstallShield 18:31:59: Invoking script function CopyTour InstallShield 18:31:59: CallScriptFunctionFromMsiCA() ends

7

Almost.  I'll use one line from your example (make sure you don't have word wrap enabled as it blends everything together).  The following is a single MSI note:

 

MSI (c) (78:48) [18:31:57:143]: NOTE: custom action RTCSetInstallType unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that handle. Action ended 18:31:57: RTCSetInstallType. Return value 1.

 

The begining part notes that this is from an MSI script, handle, date time, etc.  The "Note:" item tells you that a custom action ran and it's details.  At the end is a return value.  1 means success. You can have success, skipped, and failed.  What's needed is to search for "return value 3", highlight that line as well as the preceding 10-20 lines and past that (all with word wrap unchecked if you're using notepad).  Getting the log from you would be more difficult than copy/paste due to the size of the file. 

 

 

8

Sorry for the long title - I requested help from Symantec - they gave me a suggested solution that did not work.

 

While attempting to install Norton Ghost 15 from CD, I get the following messages:

 

ERROR: Failed to have success running InstallDriver function in MSIInstallDriver Function.

&

ERROR: Failed to have success running UninstallDriver function in MSIUninstallDriver Function.

 

The software is being loaded onto a HP M9515Y PC with 8gig of ram.  I have 483gb free space on my hard drive.  I am running Vista Premium 64-bit.  The Windows program is up to date.  In addition, when I attempted to install from the web, I got the same two errors. 

 

Norton support gave me a possible solution that did not work - http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&ssfromlink=true&sprt_cid=c1641c16-3899-41c7-96eb-2e76f8c1731a&seg=hho&ct=us&lg=en&docurl=20090522144358EN

 

I am looking for the wisdom and problem solving Norton Community to help me find a solution.  Thanks in advance for all who take the time to read this and to all who give me an idea on how to solve my dilema.

 

Abe

 

9

Its value is '3' shows up twice - I have included both without wordwrap:

 

InstallShield 18:31:55: Running InstallScript function f2
InstallShield 18:31:55: Using temp folder C:\Users\ABRAHA~1\AppData\Local\Temp\{0B1CD0B2-BECD-4E8B-B6D6-5EA56278AC1F}
InstallShield 18:31:55: Installing engine...
InstallShield 18:31:55: Using product language 1033
InstallShield 18:31:55: Extracting support file setup.inx to C:\Users\ABRAHA~1\AppData\Local\Temp\{0B1CD0B2-BECD-4E8B-B6D6-5EA56278AC1F}\setup.inx
InstallShield 18:31:55: Opening stream of file C:\Users\ABRAHA~1\AppData\Local\Temp\MSIC8C3.tmp
InstallShield 18:31:56: Extracting support file ISRT.dll to C:\Users\ABRAHA~1\AppData\Local\Temp\{0B1CD0B2-BECD-4E8B-B6D6-5EA56278AC1F}\ISRT.dll
InstallShield 18:31:56: Extracting support file IsConfig.ini to C:\Users\ABRAHA~1\AppData\Local\Temp\{0B1CD0B2-BECD-4E8B-B6D6-5EA56278AC1F}\IsConfig.ini
InstallShield 18:31:56: Extracting support file _isres1033.dll to C:\Users\ABRAHA~1\AppData\Local\Temp\{0B1CD0B2-BECD-4E8B-B6D6-5EA56278AC1F}\_isres.dll
InstallShield 18:31:56: Extracting support file String1033.txt to C:\Users\ABRAHA~1\AppData\Local\Temp\{0B1CD0B2-BECD-4E8B-B6D6-5EA56278AC1F}\String1033.txt
InstallShield 18:31:56: Skipping optional support file _isuser1033.dll
InstallShield 18:31:56: Detected X64 OS
InstallShield 18:31:56: Extracting support file ISBEWX64.exe to C:\Users\ABRAHA~1\AppData\Local\Temp\{0B1CD0B2-BECD-4E8B-B6D6-5EA56278AC1F}\ISBEW64.exe
InstallShield 18:31:56: Setting script cmdline...
InstallShield 18:31:56: ProductCode is {B0255743-165B-4BD5-8DA8-37DFB9930015}
InstallShield 18:31:56: Initializing Engine
InstallShield 18:31:56: Done Initializing...
InstallShield 18:31:56: Registering Msi Server...
MSI (c) (78!24) [18:31:56:943]: Note: 1: 2707 2: INSTALLDIR
InstallShield 18:31:56: Invoking script function RTCSetInstallType
MSI (c) (78!24) [18:31:57:094]: PROPERTY CHANGE: Adding PQDRIVERPATH property. Its value is 'E:\Install\..\Driver Validation\DriverValidation.exe'.
MSI (c) (78!24) [18:31:57:094]: PROPERTY CHANGE: Adding ProductNameType property. Its value is ' Advanced Server'.
MSI (c) (78!24) [18:31:57:095]: PROPERTY CHANGE: Adding V2IPROTYPE property. Its value is '3'.

 

 

host\Agent\ PACKAGES=C:\Program Files (x86)\Norton Ghost\Packages\ AGENT1=C:\Program Files (x86)\Norton Ghost\Packages\Agent\ TARGETDIR=C:\ ALLUSERSPROFILE=C:\ProgramData\ ASA_INSTALLDIR.AC191808_3D89_4DB9_A395_289C184064E8=C:\Program Files (x86)\Norton Ghost\Services\ AUTN_INSTALLDIR.C1032F5D_0F29_486B_9617_8F593D3B348A=C:\Program Files (x86)\Norton Ghost\Services\ SYMANTEC1=C:\CSIDL_COMMON_APPDATA\Symantec\ BACKUP_EXEC_SYSTEM_RECOVERY=C:\CSIDL_COMMON_APPDATA\Symantec\Norton Ghost\ SYMANTEC2=C:\CSIDL_COMMON_APPDATA\Symantec\ BACKUP_EXEC_SYSTEM_RECOVERY1=C:\CSIDL_COMMON_APPDATA\Symantec\Norton Ghost\ BACKUP_EXEC_SYSTEM_RECOVERY2=C:\CSIDL_COMMON_APPDATA\Symantec\Norton Ghost\ BACKUP_EXEC_SYSTEM_RECOVERY3=C:\CSIDL_COMMON_APPDATA\Symantec\Norton Ghost\ BR=C:\Program Files (x86)\Norton Ghost\Console\BR\ CONSOLE=C:\Program Files (x86)\Norton Ghost\Console\ SHARED=C:\Program Files (x86)\Norton Ghost\Shared\ BR1=C:\Program Files (x86)\Norton Ghost\
MSI (s) (CC:F4) [18:32:52:831]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{416FF37F-48F6-4320-AADB-9D6CCCD08153}'.
MSI (s) (CC:F4) [18:32:52:831]: PROPERTY CHANGE: Adding TRANSFORMS property. Its value is 'E:\Install\1033.MST'.
MSI (s) (CC:F4) [18:32:52:831]: Product Code passed to Engine.Initialize:           ''
MSI (s) (CC:F4) [18:32:52:831]: Product Code from property table before transforms: '{B0255743-165B-4BD5-8DA8-37DFB9930015}'
MSI (s) (CC:F4) [18:32:52:831]: Product Code from property table after transforms:  '{B0255743-165B-4BD5-8DA8-37DFB9930015}'
MSI (s) (CC:F4) [18:32:52:831]: Product not registered: beginning first-time install
MSI (s) (CC:F4) [18:32:52:832]: Product {B0255743-165B-4BD5-8DA8-37DFB9930015} is not managed.
MSI (s) (CC:F4) [18:32:52:832]: MSI_LUA: Credential prompt not required, user is an admin
MSI (s) (CC:F4) [18:32:52:832]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (s) (CC:F4) [18:32:52:832]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (CC:F4) [18:32:52:833]: User policy value 'DisableMedia' is 0
MSI (s) (CC:F4) [18:32:52:833]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (CC:F4) [18:32:52:833]: Adding new sources is allowed.
MSI (s) (CC:F4) [18:32:52:833]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (CC:F4) [18:32:52:833]: Package name extracted from package path: 'NGhost15.msi'
MSI (s) (CC:F4) [18:32:52:835]: Package to be registered: 'NGHOST15.MSI'
MSI (s) (CC:F4) [18:32:52:838]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (s) (CC:F4) [18:32:52:838]: Machine policy value 'DisableMsi' is 0
MSI (s) (CC:F4) [18:32:52:838]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (CC:F4) [18:32:52:838]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (CC:F4) [18:32:52:838]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (s) (CC:F4) [18:32:52:838]: Running product '{B0255743-165B-4BD5-8DA8-37DFB9930015}' with elevated privileges: Product is assigned.
MSI (s) (CC:F4) [18:32:52:838]: PROPERTY CHANGE: Adding V2IPROTYPE property. Its value is '3'.

 

Thanks for your help and patience!

 

Abe

 

 

10

What's the file size of the PDF you created?  Do you have a place you can post online? 

11

The file is less than 1meg - 961kb - you should be able to retrieve it at the following address:

 

http://dl.dropbox.com/u/1774566/NGhostInstall%2015%20Log%20-%20Abe%20Azar.pdf

 

Let me know if you have success - Thanks.....

 

Abe

12

Unfortunately not enough information for me.  A remote session might be best, but unfortunately I don't have anything free today.  Please send me a private message with days and times (please denote time zone) this week that would work for you.  Also include your email address.  Thanks.

 

 

13

I am trying to install the trial version before purchasing and I'm having the same problem described here.  Did you ever come up with a solution?

 

Sean

14

Sean,

 

Unfortunately, no.  My Son-In-Law had a copy of Norton Ghost 14.0 that I was able to load.  I still want to use Ghost 15.0.  If you come up with a solution, please let me know.  I will do some more research in the new couple of weeks and if I learn anything new, I will post here.

 

Abe

15

Are you willing to do a remote session to troubleshoot? 

 

I do have an opening today.  I didn't receive a message to my previous offer. 

16

Yes, this coming Monday morning between 8AM and 11AM (eastern time).

 

Please confirm

17

I'm on the west coast unfortunately.  I'll send you a private message.

 

18

So, after working with Sean there are two paths in troubleshooting this error:

 

-Check the permissions on HKEY_LOCAL_MAHCINE\SYSTEM\CURRENTCONTROLSET\SERVICES\ to ensure that your user name is listed, that you have full control, and that you propogate to child keys if you have to add the user

 

-Turn off Norton Product Tamper Protection temporarily during the installatiion of Ghost

 

Hope this helps.

 

19

It worked!  Thanks for the help.

 

20

I am having the same problem, tried the steps listed to no luck. I am running W7 Pro 64.

 

Any help is appreciated.

 

Greg

 

Here is the log file from the '3' up.

 


MSI (s) (48:F8) [16:18:10:683]: NOTE: custom action RollBackFixes unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that handle.
Rollback: KillService.B24ECCE6_686C_4EE4_8552_094917A5F4A1
MSI (s) (48:F4) [16:18:10:683]: Executing op: ActionStart(Name=KillService.B24ECCE6_686C_4EE4_8552_094917A5F4A1,,)
Rollback: KillService.D8198796_59ED_41E1_8198_300F7DF159DC
MSI (s) (48:F4) [16:18:10:683]: Executing op: ActionStart(Name=KillService.D8198796_59ED_41E1_8198_300F7DF159DC,,)
MSI (s) (48:F4) [16:18:10:683]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=0)
MSI (s) (48:F4) [16:18:10:683]: Error in rollback skipped. Return: 5
MSI (s) (48:F4) [16:18:10:683]: Entering MsiProvideAssembly. AssemblyName: policy.9.0.Microsoft.VC90.CRT,publicKeyToken="1fc8b3b9a1e18e3b",type="win32-policy",version="9.0.30729.1",processorArchitecture="x86", AppContext: , InstallMode: -4
MSI (s) (48:F4) [16:18:10:683]: Pathbuf: 0, pcchPathBuf: 0
MSI (s) (48:F4) [16:18:10:714]: MsiProvideAssembly is returning: 1607
MSI (s) (48:F4) [16:18:10:714]: Entering MsiProvideAssembly. AssemblyName: policy.9.0.Microsoft.VC90.CRT,publicKeyToken="1fc8b3b9a1e18e3b",type="win32-policy",version="9.0.30729.1",processorArchitecture="x86", AppContext: , InstallMode: -4
MSI (s) (48:F4) [16:18:10:714]: Pathbuf: 0, pcchPathBuf: 0
MSI (s) (48:F4) [16:18:10:714]: MsiProvideAssembly is returning: 1607
MSI (s) (48:F4) [16:18:14:474]: Entering MsiProvideAssembly. AssemblyName: policy.9.0.Microsoft.VC90.CRT,publicKeyToken="1fc8b3b9a1e18e3b",type="win32-policy",version="9.0.30729.1",processorArchitecture="amd64", AppContext: , InstallMode: -4
MSI (s) (48:F4) [16:18:14:474]: Pathbuf: 0, pcchPathBuf: 0
MSI (s) (48:F4) [16:18:14:474]: MsiProvideAssembly is returning: 1607
MSI (s) (48:F4) [16:18:14:474]: Entering MsiProvideAssembly. AssemblyName: policy.9.0.Microsoft.VC90.CRT,publicKeyToken="1fc8b3b9a1e18e3b",type="win32-policy",version="9.0.30729.1",processorArchitecture="amd64", AppContext: , InstallMode: -4
MSI (s) (48:F4) [16:18:14:474]: Pathbuf: 0, pcchPathBuf: 0
MSI (s) (48:F4) [16:18:14:474]: MsiProvideAssembly is returning: 1607
MSI (s) (48:F4) [16:18:15:238]: Entering MsiProvideAssembly. AssemblyName: policy.9.0.Microsoft.VC90.ATL,publicKeyToken="1fc8b3b9a1e18e3b",type="win32-policy",version="9.0.21022.8",processorArchitecture="amd64", AppContext: , InstallMode: -4
MSI (s) (48:F4) [16:18:15:238]: Pathbuf: 0, pcchPathBuf: 0
MSI (s) (48:F4) [16:18:15:238]: MsiProvideAssembly is returning: 1607
MSI (s) (48:F4) [16:18:15:238]: Entering MsiProvideAssembly. AssemblyName: policy.9.0.Microsoft.VC90.ATL,publicKeyToken="1fc8b3b9a1e18e3b",type="win32-policy",version="9.0.21022.8",processorArchitecture="amd64", AppContext: , InstallMode: -4
MSI (s) (48:F4) [16:18:15:238]: Pathbuf: 0, pcchPathBuf: 0
MSI (s) (48:F4) [16:18:15:238]: MsiProvideAssembly is returning: 1607
MSI (s) (48:F4) [16:18:16:018]: Entering MsiProvideAssembly. AssemblyName: Microsoft.VC90.CRT,publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.1",processorArchitecture="x86", AppContext: , InstallMode: -4
MSI (s) (48:F4) [16:18:16:018]: Pathbuf: 0, pcchPathBuf: 0
MSI (s) (48:F4) [16:18:16:018]: MsiProvideAssembly is returning: 1607
MSI (s) (48:F4) [16:18:16:018]: Entering MsiProvideAssembly. AssemblyName: Microsoft.VC90.CRT,publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.1",processorArchitecture="x86", AppContext: , InstallMode: -4
MSI (s) (48:F4) [16:18:16:018]: Pathbuf: 0, pcchPathBuf: 0
MSI (s) (48:F4) [16:18:16:018]: MsiProvideAssembly is returning: 1607
MSI (s) (48:F4) [16:18:16:705]: Entering MsiProvideAssembly. AssemblyName: Microsoft.VC90.CRT,publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.1",processorArchitecture="amd64", AppContext: , InstallMode: -4
MSI (s) (48:F4) [16:18:16:705]: Pathbuf: 0, pcchPathBuf: 0
MSI (s) (48:F4) [16:18:16:705]: MsiProvideAssembly is returning: 1607
MSI (s) (48:F4) [16:18:16:705]: Entering MsiProvideAssembly. AssemblyName: Microsoft.VC90.CRT,publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.30729.1",processorArchitecture="amd64", AppContext: , InstallMode: -4
MSI (s) (48:F4) [16:18:16:705]: Pathbuf: 0, pcchPathBuf: 0
MSI (s) (48:F4) [16:18:16:705]: MsiProvideAssembly is returning: 1607
MSI (s) (48:F4) [16:18:17:344]: Entering MsiProvideAssembly. AssemblyName: Microsoft.VC90.ATL,publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8",processorArchitecture="amd64", AppContext: , InstallMode: -4
MSI (s) (48:F4) [16:18:17:344]: Pathbuf: 0, pcchPathBuf: 0
MSI (s) (48:F4) [16:18:17:344]: MsiProvideAssembly is returning: 1607
MSI (s) (48:F4) [16:18:17:344]: Entering MsiProvideAssembly. AssemblyName: Microsoft.VC90.ATL,publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8",processorArchitecture="amd64", AppContext: , InstallMode: -4
MSI (s) (48:F4) [16:18:17:344]: Pathbuf: 0, pcchPathBuf: 0
MSI (s) (48:F4) [16:18:17:344]: MsiProvideAssembly is returning: 1607
MSI (s) (48:F4) [16:18:18:608]: Calling SRSetRestorePoint API. dwRestorePtType: 13, dwEventType: 103, llSequenceNumber: 30, szDescription: "".
MSI (s) (48:F4) [16:18:18:623]: The call to SRSetRestorePoint API succeeded. Returned status: 0.
MSI (s) (48:F4) [16:18:18:623]: Unlocking Server
MSI (s) (48:F4) [16:18:18:795]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
Action ended 16:18:18: INSTALL. Return value 3.