Norton Ghost 15: No Disk error messages and Floppy A drive making lots of sounds.

Hi. This problem all seemed to start when I changed my drive letters. I finally think it points to Norton Ghost 15 and my Floppy A drive.

 

I have these error messages when I boot my computer up. Windows tells me this: No Disk: "Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c". It comes up about 8 or 9 times then goes away.

 

I have multiple internal drives, 2 optical drives, a Floppy A drive, a card-reader and printer. I decided to shift the drive letters down after the hard-drives since I recently installed a dual-boot and needed earlier drive letters. The problems started before the dual-boot was installed. Drive letters changed as this example: g -> i, h ->j, i ->k, etc. The main drives stayed the same.

 

This is the Norton Ghsot 15 error messages:

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13/12/2011 8:13:54 AM (Dec. 13 2011)

Error EC8F1780: Cannot successfully reconcile changes since last session.

Error EC8F1771: Cannot enumerate the current drives on this system.

Error EBAB03E9: Internal Application Error: Memory Access Violation c0000005: Application tried to read memory at 03660024. (UMI:V-281-3215-6016)

Details:

Source: Norton Ghost

10/12/2011 7:38:47 PM (Dec. 10 2011)

Error EC8F1780: Cannot successfully reconcile changes since last session.

Error EC8F1771: Cannot enumerate the current drives on this system.

Error EBAB03E9: Internal Application Error: Memory Access Violation c0000005: Application tried to read memory at 03b22182. (UMI:V-281-3215-6016)

Details:

Source: Norton Ghost

 

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When I start up the computer and get the Windows error messages, I can see the Norton Ghsot icon with a red circle crossed out near the clock and safetly remove icon, etc.

 

The icon at the bottom of the screen has this message when I hover over it:

"Norton Ghost

Unable to retrieve information from the agent: Access Denied"

 

 

I have uninstalled the Floppy a drive and controller, Windows re-installs it upon re-boot obviously. I havn't unplugged it yet.

 

My Norton Ghost back-up drive is on an external drive that is not always connected to the desktop.