NORTON GHOST 15 PROBLEMS AGAIN

I have Ghost 15 & the NEW Norton 360 v6, Running Windows 7, IE9, Windows Live Mail.

 

And have the same PROBLEM as last year.

 

I had to do a hard machine turn off, as the machine  would not turn off as it should.!!!

 

Norton Ghost 15 will not backup my files any more,

 

You have to uninstall completely, and do a NEW install of Ghost 15

 

If you remove the old backup that does not work, and try to create a new one, it will not let you do it, as it is shaded out???.

 

 

How can I remove old file and folder backups as there no function for this??????