Hi,
I've problem with a Western Digital WD10EARS Caviar Green 1 Tera byte using an Nilox USB-SATA adapter . Recovery Disk don't found it, it found drive letter but don't find folders or save on it.
Same adapter, using a 500 Gb Wester Digital WD5002ABYS works fine!
Thank you
rallets,
Is it fixed now?
Hi,
I've problem with a Western Digital WD10EARS Caviar Green 1 Tera byte using an Nilox USB-SATA adapter . Recovery Disk don't found it, it found drive letter but don't find folders or save on it.
Same adapter, using a 500 Gb Wester Digital WD5002ABYS works fine!
Thank you
Sorry for the delay, I wasn't subscribed to thread.
I decided that norton ghost has too many bugs to work with it (norton ghost 2003 was fantastic, but this version...) so I will sell this copy and be purchasing Acronis True Image Home that work like a charm!
Best regards
rallets,
That's interesting. Acronis True Image can work with your 1 TB external HD but Ghost 15 can't. Is that correct?
Just something we should know.
The problem isn't with the drive, its with the adapter.
It's a type of USB to SATA connector.
I read the part that it worked with the smaller drive and I don't undersand why another product worked and Ghost didn't.
But If the drive was connected to the motherboard or in an external case that provided correct drive translation I'm sure it would of worked with any product.
Personally I would be reluctant to use a drive in this manner unless it was properly prepared attached to the systems motherboard. Just because you "think" it worked and you have had no troubles doesn't mean that it won't have any problems in the future as the drive starts getting full.
But if it really worked for you, thats good news.
Dave
Hi all for interesting on this. Yes Acronis work fine.
Another bug that I don't mention: Norton Ghost 15 with Sp1 can't create custom Recovery Disk because of crash (no sw error... blue screen!!!) my Dell Win Xp Sp3 notebook when "close" (at 95% of creation procedure) custom Recovery Disk image. So I decided to change software. If Symantec submit patches that correct this mistakes I will use Ghost 15 but today I don't see a Symantec real interest to make working well.
I use an external adapter because simply to clone partitions/hard disks in my work. With the same adapter Ghost can access to an 500Gb Hd, and Acronis work fine with both disks. Also I'm not interested in the Ghost backup utilities. Clonezilla don't support multiple DVD image split.
What's wrong if I use an external HD? before recovery procedure it validate created image, so I'm sure (99%) that work fine. I cannot open pc, install a new 1Tb hd, cloning, remove hd, trasfert in DVD, etc. It's faster using an adapter and I don't change source pc hw configuration (and in a notebook with 1 only sata slot what can I do?)
Best regards
rallets,
If Acronis True Image works fine, that's great.
Just a comment on Ghost Custom CDs. I suspect many people don't need them. If you can see your HD and your network from the standard CD, you don't need a custom CD. Even if you can't see your HD and your network from the standard CD you can manually load drivers. A custom CD just lets you avoid manually loading drivers.
When your Custom process failed, were you creating a CD or an ISO? It's better to create an ISO and burn it later.
Hi Brian,
I've tried creating Custom Cd because my notebook (using Windows XP SP3) can access the hd 1Tb so I thought that a custom cd maybe insert correct adapter driver. I've tried both, ISO and CD (3 times, it's not sporadic). Notebook is a Dell Vostro 1710, gen-2009.
1 Tera disk don't work, using Recovery disk, also in other hardware.
That adapter and the HD haven't drivers (I searched in Western Digital site... maybe lucky... nothing).
I don't understand why Ghost can't access the hd... maybe partition is too large and is internally limited to cluster number... boh! It see the drive letter, but can't access to the NTFS FS.
If symantec will submit a patch I can test it without problems.
Best regards
rallets,
I saw a similar situation in another forum but not with Ghost. The poster could see the external HD but not the data on the HD. Similar to your issue. We got him to zero the First Track and recreate the partition. The HD then worked with his backup app. I can give you instructions if you like but it will delete all data on your external HD.
You shouldn't need drivers for a USB external HD.
His problem started after chkdsk offered to "correct" something.
Hi, yes! Can you send me instruction about write zeros in first track? Do you mean delete mbr?
No problem about delete currents data, it's a temp hd.
Thank you
Could you try this? It will give you a fresh First Track.
1. Plug in your USB HD (Win7 or Vista computer)
2. Open a command prompt as administrator (Right click on Start > All Programs > Accessories > Command Prompt and select “Run as administrator”
3. Find the drive number of your USB HD by typing the following into the Command Prompt window:
diskpart
list disk
The number of your USB drive will be listed. You’ll need this for the next step. I’ll assume that the USB HD is disk 2.
4. Format the drive by typing the following instructions into the same window. Replace the number “2” with the number of your disk.
list disk (already done)
select disk 2
list disk (to confirm. There will be a Star next to the selected disk)
clean
create partition primary
select partition 1
active
format fs=NTFS quick
assign
exit
Does it make a difference?
I've Windows Xp, did you know some free tools that permits that? I will try using partlogic and post results here.
Thank you
You could try a CopyWipe for DOS CD and let the Wipe run for 5 minutes. (Use F6 to make sure you are wiping the correct HD) That would be long enought to zero the First Track and well beyond. Then create a partition using Disk Management.
Other MBR tools prefer an internal HD.
Hi Brian, I'm not sure that is really a solution because I don't know if this disk with my notebook did worked (I tried with others pc and notebook but now are shipped) but with my Dell notebook it works! Thank you.
Using CopyWipe for Windows I wiped hd with zero and recreated partition using XP disk manager.
Best regards