Norton Ghost 15 recovery disk

Hi

 

I've got an issue creating a boot recovery disk from Norton Ghost.

It gets to the final stage "Writing Disk" and just stays there forever.

 

We've tried this writing CD and ISO file, and just writing an ISO file on its own.

 

Any ideas?


Thanks

 

Alex

What version of windows are you using?

If it's XP there is an image mastering update you may need IMAPIv2

Dave

Thanks Dave

 

This is Vista 32 bit with Norton Ghost 15.

Too bad, that would have been easy.  :)

 

Do you have any kind of burning, disk mastering, or ISO tools that may be running in the background?

If you do, try shutting them down and use the option again to create an ISO.

 

Why do you need a custom recovery disk, since the recovery disk is also Vista 32bit do you need drivers that were not included with Vista?

 

Dave

Right - we have a network hard drive, and we just trying to create the ISO at the moment onto the local hard drive.

(nb I've had no problems with Ghost running on Windows 7 64 bit)

Cheers.


NAlexS wrote:

we have a network hard drive,


NAlexS,

 

You don't need drivers for that. As Dave mentioned, why do you need a custom recovery disk?

 

 

NB sorry no ISO software running,.

 

I guess I could create a recovery disk on another PC (Windows 7 64 bit) and point it to the Vista 32 bit network card drivers right?

Although I'd love to get it working on Vista.....

 

Thanks....

> You don't need drivers for that. As Dave mentioned, why do you need a custom recovery disk?

The network drive has the backups.
If windows fails a Ghost disk needs booting up.
The vista PC will need it's network card running in order to access the network drive, I'm trying to create a disk that will boot up and access the network as simply as possible.

 

Cheers and thanks :)

 

p.s. The CAPTCHA here is driving me looney :)

That would be easier than troubleshooting the ISO creation problem on the Vista system.

 

Either way, you would need the Vista 32bit network drivers in a non-exe format.  You need the .inf, .sys, and .cat files in a folder some place.

 

So you could put those files on the other system and build the custom disk.  When you get to the driver part of building the custom disk, delete every driver present and then add the Vista network driver.  When you get to the screen to enter the serial number you can enter the serial number of the other version of Ghost.

 

The only drivers you really need in the recovery enviroment are the hard drive controllers and network adapter.  I'm pretty sure the included hard drive controllers will work fine.

 

Dave


NAlexS wrote:

> You don't need drivers for that. As Dave mentioned, why do you need a custom recovery disk?

The network drive has the backups.
If windows fails a Ghost disk needs booting up.
The vista PC will need it's network card running in order to access the network drive, I'm trying to create a disk that will boot up and access the network as simply as possible.

 

Cheers and thanks :)

 

p.s. The CAPTCHA here is driving me looney :)



Sorry, I didn't see this post.

Brian is correct and thats what I was getting at.  You don't need to add any drivers unless they were not included in the Vista setup because the recovery disk is built on Vista SP1 32bit.

You might want to try the original unmodified recovery disk first and see if it works.

 

Dave


NAlexS wrote:

I'm trying to create a disk that will boot up and access the network as simply as possible.

 


Alex,

 

There is a good chance the NIC drivers are already on the standard Ghost CD. I'm afraid accessing the network isn't simple...

 

Boot from Ghost 15 CD
click on the time and adjust zone
click Network
Start my Networking Services
Map a Network Drive
accept Z:
don't click Browse
type in your \\remotecomputername\share  (the folder must have been previously Shared)
((Can use \\IP address instead of \\remotecomputername. Can use \D$ instead of \share)
username and password
You will see this error  ("A specified login session does not exist. It may already have been terminated." )
click OK and then click Connect using a different username and password. Then enter your same username and password
you should see Successfully mapped network drive
((If you want to create more mapped network drives you won't be asked for username/password again))
on main screen click Recover
Recover My Computer
you will probably get a message about no recovery points
in the View by.. select Filename
click Browse
double click Computer
scroll down to Network location
double click Z:
etc

> You might want to try the original unmodified recovery disk first and see if it works.

 

Gotcha. I'll try this thanks.

 

> I'm afraid accessing the network isn't simple...

 

Yup indeed I've had that experience with other Windows 7 PC's and Ghost, that's something Norton needs to work on. Doesn't seem to be able to browse a bog standard network  either (you must give a direct file path).

 

Cheers and thanks... I'll report back.

 


NAlexS wrote:, that's something Norton needs to work on. Doesn't seem to be able to browse a bog standard network  either (you must give a direct file path).

 


I don't think it is Norton. It is the VistaPE. Win7PE is similar but with a Win7PE you don't need to enter username and password twice.

Hi guys

 

Thankyou very much.

In the end the ISO creation did work! It just happened to take 5 hours to do so :).

I can only think it's the antivirus software getting in the way? Which just happens to be Norton 360! But that's just speculation...

 

Thanks very much:smileyhappy: