Norton Ghost 15 SP1 - (2) Drive System

Ok, first off, newbie here.  Bare with me.

 

I currently have a (2) drive system.  A C: drive which is SSD, and a D: drive which is a mechanical drive.  The OS: is located on the C; drive which also includes the 100MB system reserved.  The d: is currently used for data, and some other software programs, i.e. lightroom, some video games, etc...  So in other words, this d: contains program files.

 

So what I was wanting to do was to just disk copy, or clone (or whatever the terminology is) this D: drive as I fear I have started to hear the clicking and am fearing it may give way.  I was told by the Norton support people that what I'm wanting to do is not possible using ghost.  Isn't this what Ghost is for, essentially copying bit for bit the contents of a drive and transferring it to a new drive?

 

Am I missing something here (obviously I must be).  Can someone set me straight? Lets make this 'old dog' learn some new stuff.

 

TIA

Ok, first off, newbie here.  Bare with me.

 

I currently have a (2) drive system.  A C: drive which is SSD, and a D: drive which is a mechanical drive.  The OS: is located on the C; drive which also includes the 100MB system reserved.  The d: is currently used for data, and some other software programs, i.e. lightroom, some video games, etc...  So in other words, this d: contains program files.

 

So what I was wanting to do was to just disk copy, or clone (or whatever the terminology is) this D: drive as I fear I have started to hear the clicking and am fearing it may give way.  I was told by the Norton support people that what I'm wanting to do is not possible using ghost.  Isn't this what Ghost is for, essentially copying bit for bit the contents of a drive and transferring it to a new drive?

 

Am I missing something here (obviously I must be).  Can someone set me straight? Lets make this 'old dog' learn some new stuff.

 

TIA

Thanks for the reply. I don't have much hair left after sitting online with support as they took control. The did tell me that this wasn't possible. But, here it goes. I did do a one time backup of the d: drive. I then went into the recover my computer tab where I chose the appropriate file for the d: recovery. I chose my unallocated drive that is a new drive than the suspect one that I consider to be failing. I am then given recovery options where I clicked on:

 

[x] Verify recovery point before install

[ ] Check on File System Errors

[ ] Resize Restored Drive

[ ] Set Drive Active

[x] Restore Original Disk Signature

Partition Type was Primary

And then for Drive Letter I selected <none>

 

Ok, upon the 1 hour wait to see if this would work, I continue to get the same result. Basically a fail and error of the connection to the recovery agent was lost and a remote procedure call failed. I have been unable to get this to work at all.

 

Here is a link to the screenshot. Pretty blurry but I'm guessing many have seen this before.

 

http://s65.beta.photobucket.com/user/dinger928/library/Norton%20Ghost%2015%20SP1

 

Thank to anyone who can help me get this D: drive backed up and restored....

 

Error.jpg

Error 01.jpg

I have no idea why they would say it would not work.

 

I'm not sure about the errors your getting but assume it's because you have installed programs on the data drive.

When Ghost is locking the drive to restore it, it must be causing a problem.

 

Note the size of your drives so you will be able to indentify them.

Shut down the system and replace the bad drive with the new one if you have not already done so.  Make sure you do not have both old and new drives attached, only the operating system drive and the new data drive.

Boot the system to the ghost recovery disk and do the restore "outside" of windows.  Don't worry if the drive letters appear different in the recovery enviroment, go by the partition labels and drive sizes to identify them.

 

Select "Restore My Computer", browse by "Filename" to the image file you created of the D drive.

If the new drive has never been used you may get a message asking if you want the drive initilized, select the drive and click yes.

Then click the "Edit" button and verify the destination is to the new data drive and not the windows drive

It should show as a different drive number than the windows drive and it should show it as all unallocated space.

 

Your settings are fine for the restore but you will not find a selection for "drive letter" because you are outside of windows.

Dave

Dave is correct. You must not do this procedure in Windows as it contains locked files. Do it from the Ghost CD Recovery environment.

By booting the system to the ghost recovery disk, are you referring to the installation disk that I used to load ghost with?  Or is there something that I should create using ghost to make a particular recovery disk.

 

I put in the installation disk and it kind of looks a little DOS'ish and loaded some windows components, but I didn't see anything that said to do the restore outside of windows option to choose.

 

Thanks

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=20091016094409EN&lg=english&ct=united+states&product=home&version=1&pvid=f-home&entsrc=redirect_pubweb

 

Did you boot from your CD?

When you boot the system to the CD it takes a few minutes for it to load.

Then you see a licence agreement you have to accept and it then looks like this:

 

Ghost15.JPG

Yep, I must have been in the right place then.  I went to the appropriate restore area and started it.  It immediately came back and said that it did not like my restore point and failed.  Currently doing another one time backup and will try it again with another image.  Hang in there, I'm trying!  At this point my confidence level isn't all that high!

It looks for restore points but usually doesn't find any.

Just change the drop down box to serch by file name and then manually browse to the image file.

 

Dave

Ok, seems to be starting the restore now via the procedure that was laid out.  It appears that it has a remaining time of 4 hours.  I will post back if it was successful.  I'm still having my doubts though as this process, albeit from the windows side of things always failed at the very end.  Will post back with success, or failure.

Ok, the restore completed but again, I get a giant red X for a failure.  This time I received an error code of EA3905E3: Bad file record signature.  Any thoughts?

Are you trying to restore it onto a smaller hard drive?

I assumed it would be to the same size drive or larger.

Dave

Dave,

You are correct. I am currently working on a 600gb WD black. I have a plethora of 320gb drives around. So yes, I am currently trying to use one of these.

I had thought this would be alright as I currently using only roughly 100gb of space on the d: drive. Is this something that I cannot do?

Ghost does a sector by sector image of the drive.

So it doesn't really matter that your old drive only has 100GB on it, what matters is where that data is located on the drive.

If some of it extends past the 320GB point it usually causes problems.

Windows has a way of spreading stuff out, especially when files get deleted, added, or changed.

 

Save that image you have in case worse comes to worse but you really need to either try to restore it onto a larger drive, or you need to use a 3rd party tool to shrink the partition below 320GB and reimage it.

 

This KB article for Ghost's enterprise product explains the error.

http://www.symantec.com/business/support/index?page=content&id=TECH126288

 

According to the calculations on that page it should have worked, but you must have a unmovable system file or something preventing it from shrinking.

 

Dave

 

Edit- Brian, what do you think about extracting the image onto the new drive?

I won't be here much for the next day and a half, I need to go spend Christmas with my mommy :)

 

 

Please delete

I added an edit above Brian

I was going to suggest simply using copy/paste. Copy all the data from the 600 GB HD to the 320 GB HD. It should work.

Shutdown, remove the 600 GB HD, power on and when in Windows give the partition the D: drive letter.

At an Admin Command Prompt use this line   (if 320 GB partition is E: )

 

robocopy D:\ E:\ *.* /e /efsraw /copyall /dcopy:t /r:0 /log:c:\rclog.txt /v /xj /tee  

 

 

 

Robocopy is better than simple copy/paste when a lot of data is concerned.

The drives in question would be d: for sure and then I would of course have to take the unallocated drive and assign it a letter of f: in order to copy items to it. Is this correct? E: is the DVD drive.

How would this scenario change the cmd line from above?