Norton Ghost / Symantec SSR 2013 Desktop manual

Archive
1

I've used Ghost for many years (and other products).  I'm glad to see a future of Ghost prevaling and up to date again.

 

I am in the test period of SSR 2013 Desktop now.  The product is working as far as I can tell.  However ... the manual sucks!

 

It's the same old "text-only" that Norton has been using for years.  Where is a simple screen-print or illustration that helps guide the user through the various options and choices?  Originally I thought that Symantec was trying to save paper, but now we just have the PDF file so that can't be the case.

 

I'd like to offer Symantec a illustration of what should be done.  Take a look at the post by redk9258 below with great screen prints and a few arrows or highlights illustrating the documentation.

 

http://community.norton.com/t5/Other-Norton-Products/Ghost-15-on-Windows-7-to-clone-and-replace-Boot-Drive/m-p/357030#M29934

 

If Norton Ghost is (was) the home-user product and Symantec SSR 2013 is the "top of the line" business product, then you can do better!  Take a lesson from redk9258 and hire some tech writers and use the screen print button.  Please.

 

 

2

johnjohn,

 

Please post your suggestion in the product suggestion forum so that the staff is sure to see it.

Thanks

3

Thanks for the suggestion.  I hope it gets reviewed because Norton Ghost and SSR are good products.  But new users (and oldies trying to look for reference) don't see the full benefit of the software without some visual guidance.

 

http://community.norton.com/t5/Product-Suggestions/Norton-Ghost-Symantec-SSR-user-manuals-suggestion/td-p/930287