I just bought and installed Norton Hotspot on my Windows 7 laptop. When I start up it continuously shows "connecting" & "verifying secure connection" but never connects and eventually times-out. I have tried restarting and have also uninstalled/reinstalled. No success. What to do?
ontimen10 -
Are you able to post a screenshot of the error? Have you tried on a different wifi network to see if there's an issue there?
Note: To attach a screen shot click on the "Insert/edit image" button.
You may find the following Forum Tip useful: "How to post screenshots in the forum"
Yes, in fact, I have tried a different network. That was the problem all along. For some reason, Hotspot was not compatible with the network at a Hyatt Hotel I happened to stay at. I have noticed this issue with some of the free VPN software I have tried in the past. Thanks for your suggestion!