Hello:
I'm a long time user of Norton identity safe and have a problem which has just appeared. When I try to logon to my vault I get the normal window opening which would normally ask me for my password but it is greyed out and shows a status below which says "loading" (see image below). No matter how long I wait it never gets to the logon screen. It DOES show me logged into my Norton account. I'm running Norton security, version 22.2.0.31 on a system running Windows 7 Home premium 64 bit, service pack 1 with all updates installed. This is a new problem and I'm not sure how to proceed.
Thanks!