Norton Identity Safe not working in Firefox 13.0.1

Katie,

 

I replied here because I thought the Norton Safety Minder would clear up the Norton Identity Safe not working in FireFox 13.0.1. I'm not sure how Norton Safety Minder, Norton Toolbar and Norton Identity Safe all interact with each other.

 

I ended up uninstalling Firefox and Norton 360 then reinstalled them as per Yank's instructions. I was awaiting a automated update to do this. After manually performing Yank's instructions, the Norton Toolbar, with Norton Identity Safe, returned in FireFox 13.0.1. I'm still a bit upset that I had to physically get involved monitoring my PC while I uninstalled and reinstalled software and that the automated updates could not overcome this issue or conflict between Norton and FireFox.

 

[edit: Clarified subject.]