Hi,
this post concerns the support of the local vault in Norton Identity Safe (NIS) for Firefox 49 and up (the new extension that has just been published). (OS info: Win10 and newest Norton Premier version with multiuser subscription).
I just had contact with a Norton support agent and he suggested to write this post.
The information I received from Norton Support is that the local vault won't be supported anymore in the new version of NIS, from today's perspective also not anymore in future Norton products (2017 and up).
I personally want to keep my local vault and do not wish to migrate to the online vault. As a loyal customer with many subscriptions for a decade I see myself forced to move towards one of the competitors (unless Norton can offer support for the local vault in the NIS add on in FF49/Chrome/...). Moreover, I think that this behaviour by Norton is forcing people who are currently using NIS, to use the online vault, regardless if they wish to use it or not (since local is not supported any more, hence no other option available).
I would be happy about any solutions or outlooks for support of the local vault.
Unless provided, I see myself sadly forced to the step of abandoning Norton.
Best regards,
BM