Norton Identity Safe Tutorial nuisance

I have just updated Norton to version 20.2.0.19.  I use as my default browser Firefox, version 16.0.2.   I have the Norton Toolbar and Vulnerability add-on but hide the Norton Toolbar (via View).  Also do not wish to use the Internet Identity Safe and have switched it off in Norton.  So far so good and when I open FF via the icon in my taskbar all works fine.  Problem starts when I want to go to my hotmail Inbox or want to open Firefox via a hyperlink in a program (for axample Excel).  In that case the Norton Toolbar is again visible and the screen shows the start of the Norton Identity Safe Tour.  When I try to open the Add-On manager (via Tools, add-on) a new tab appears with, again, the Identity Safe Tour.   I can get rid of all this by closing Firefox and opening it again via the icon but it is a nuisance.  Is there anybody else out there who has come across this problem and has a solution?