Norton Intenet Security Notifications

NIS problems ver. 19.8.0.14.

 

1. It removes files from my hard disk without telling me. For example, I have a program that allows me to make a Windows boot disk. If I had not happened to check the quarantine list, I would not have know. It also removed a Usenet client while it was running, and didn't tell me. Yet, every time it is running background tasks, it pops a notice onto my computer screen telling me. Why is this so important, but it is not important to know when something of mine gets removed from the hard disk. And yes, I realize it is in quarantine, and I can go get it back. But the logic here makes no sense. I am notified when it is doing routine tasks, but I am not notified when it does something as aggressive as removing software. 

2. It just quarantined a program I was trying to upgrade. The reason it gave was a users had complained about it, and so this is quarantine by consensus. But it offered me no link to this list of complaints. How can I decide if I agree with their complaints. Why should I even trust this. Or, if I should trust it, why can't I see what the complaints are. I don't have to see their names, just see what they said. 

3. If I tell it to take something out of quarantine, I see no record of this. What if I want to double check what the message was later.

I contacted  support about this. They set a time and  date to call me. They never called. I rescheduled, and again they did not call. So I'm hoping for help here.