Hello Everyone,
We have just released a patch for Norton Internet Security 2009 and Norton AntiVirus 2009.
To download the patch, simply run LiveUpdate and the patch will be downloaded.
If the patch doesn't download, then it may have already been downloaded through Automatic LiveUpdate. If this is the case, then all you will need to do is reboot your computer.
To verify that you have the patch, simply launch your Norton product, click on Help & Support, then click About. If the version number is 16.2.0.7, then you have the patch.
The 16.2 patch contains many changes and fixes for the 2009 products that some customers were seeing. These changes and fixes include the following:
- Changes to allow future LiveUpdates better handle error conditions.
- Fixed an issue with 64-bit LiveUpdate patches.
- Fixed several Winqual reported errors.
- Fixed a compatibility issue with Microsoft Outlook Connector after installation of Norton Add-On Pack.
- Fixed an issue where the product would sometimes interfere with its own ability to match IDS signatures properly.
(the following issues were also fixed in the 16.1 patch)
- Fixed issue where Protection updates download but date does not change.
- Fixed issue where in some cases, if you looked at the details of which updates succeeded and which failed, it would show all updates failed even though only one update failed.
- Fixed issue where Virus Definitions were considered non-valid in certain scenarios.
- Fixed instance where Advanced Protection will fail to start.
- Fixed issue where LiveUpdate fails to download and apply Web Protection definitions.
- Fixed issue with Identity Safe showing garbled characters in a few areas of the User Interface.
- Fixed multiple instances of ccSvcHst.exe crashes caused by components.
- Fixed issue with ccSvcHst failing to shutdown on a reboot (End Task dialog displayed indefinitely).
Thank you for your patience while we developed and tested this patch!