Norton Internet Security 2010 Liveupdate

I am running NIS 2010 for quite a while now and had never problems with liveupdate. Since a few month ago I get messages telling me NIS is unable to update, virus definitions are out of date. This happens about twice a week, but is not regulary (sometimes it runs fine for a month). If I try to update manually, I have to do this 4-5 times, sometimes more until I get a connection and the software updates. Is this a problem with Nortons server or is there a problem on my site?