Please excuse me if this is posted in the wrong place. This is my first post. Anyway I bought a new Windows 8 PC with Norton Internet Security Free Trial installed. Everything seems to work fine but a couple of days ago I clicked on computer scan and nothing happened. It didn't matter if I clicked on Custom, Quick or Full Scan. The only scan which worked was Reputation Scan. I went on the online support and was advised to re-install. This I did and the scan options were apparantly fixed. I did a quick scan and all seemed well. Until today I clicked on scans just to check that all was still ok and lo and behold I am back to the same problem. Anyone got a lasting answer to my problem?
Read another post with a similar problem and the only solution was to restart the PC. Surely this is a problem that Norton should be able to sort out without this restart idiosy!