Norton Internet Security Identifies Valid Cookie as a Tracking Cookie and Deletes It With Each Scan

Norton Security | Norton Internet Security
1

With every scan, Norton Internet Security finds tracking cookies.  File Insight reports to me that they have been removed or quarantined.  This is fine.  I even enter those domains in my browsers as cookies to be blocked in the future.

 

However, one cookie it always locates, labels as a tracking cookie, & deletes. is tvguide.com, which I use. It is probably deleting the cookie that stores my location, my tv service provider, favorite channels, etc.

 

I have set up the cookie to always be allowed in my browser, but I don't think that will affect Norton Internet Security. Is there anywhere in Norton Internet Security where I can enter this cookie as being safe & to be ignored?

 

Thank you for any help.

2

Hi LouMessina,

 

The TV Guide cookie has come up here before.  One user did find a way to keep Norton from removing it.  Other users have also tried this method with success.  That solution is posted here:

 

http://community.norton.com/t5/Norton-Internet-Security-Norton/Excluding-a-Cookie/m-p/299980/highlight/true#M128796

 

Alternatively, you could have Norton ignore all cookies and instead use the browser privacy settings to allow persistent cookies of your choice to remain while all other cookies are removed each time the browser is closed. 

 

Either method will work.