Hello all,
I am a comcast customer. I was told that i can have Norton protection free included with my internet service.
i go to this page:
http://constantguard.comcast.net/products-and-services/download-norton-internet-security/index.php?platform=mac
I download the install, plug in the activation code provided. this is the page: http://constantguard.comcast.net/products-and-services/download-norton-internet-security/index.php?platform=mac
When i try to install i get the error attached ( screenshot). I called Norton Tech support, they did 1 hour of support, cleaned and remove Norton with console on mac, restarted, tried to re-install several time, nothing. same error as attached. They finally gave up and said "you need to contact comcast because there is something wrong with the install file they are having you download and its ability to connect to the server"
I contacted comcast and they said "if you have issues installing norton you need to contact norton tech support.
This is the thread i started in the comcast help section where this forum was provided:
http://forums.xfinity.com/t5/Anti-Virus-Software-Internet/norton-internet-security-install-failed/m-p/2906850#M107758
So what am i suppose to do here? can somebody help me?
Thank you
Jonathan