Norton Internet Security is not showing website classification icons

Hi all,

My parents use Norton Internet Security on their computer, but when we google something NIS doesn't show website classification icons on the search results.

The safe search functions in NIS are all enabled. The add-ons in Internet Explorer are also enabled.

For a while NIS was showing the website classification icons, but for some reason it doesn't anymore. Something to do with a Windows update maybe?

We use Windows 7 Home Premium, 64 bits. Service Pack 1 is installed.

Any ideas on how to fix this?

 

Many thanks,

bas