I have a trial offer on my new HP Pavilion Slimeline computer with Windows 7 Home. The trial subscription is still good and was just activated on March 22. The problem is after a download, the Microsoft firewall is now blocking it. It will not allow me to reactivate it. I have tried changing permission in the firewall, updating the Microsoft programs and through your website. Your site cannot find the program to update. I tried to uninstall the program through the control panel and from the programs menu and neither will do anything. It won’t run either. Any ideas how to fix this?