Hello,
I'm updating my NIS thru Live Update its saying complete but still shows that it was not updated. Additionally, I have modifed the Personal firewall>advanced settings>general rule all was set to allowed and interchanges was made. Is there any way this make some problem in my system.
Need your assistance
We already see you have a Rootkit
Quads
TheChief72:
Until we get the rootkit out of your machine, there will be a number of things that don't work correctly. All the problems are related. Quads will be along later today due to time zone differences.
Thanks a lot. Are installation of program affected also by these? is it a virus?
Some programs will be affected. All antivirus and security programs will be affected. You have an MSIVX rootkit, which is quite nasty. You would be best to wait until Quads gets back to you on what to do about it. He will provide the tools and the instructions. Don’t try to do anything with it yourself. Some that have tried to do that ended up in a worse mess.
Hi
Now
1. Download Combofix to your Desktop, http://www.combofix.org/
Don't use yet.
2. I have Personal Messaged you the script between the lines, look for the yellow envelope at the upper right hand side. Copy the Script.
3. Open Notepad and paste it in to notepad with the first line being killall::
4. Save the script as "CFScript.txt" CFScript.txt is what you see on your desktop after saving.
5. Disable Nortons Auto-Protect and Firewall.
6. Drag and drop CFScript.txt on top of Combofix.exe, like when you drop files into the recycle bin.
7. Combofix will start, When it is scanning don't move the mouse cursor inside the box, can cause freezing.
Quads
The site http://www.combofix.org is not opening. Error Message is popping up.
Try downloading from here http://www.bleepingcomputer.com/combofix/how-to-use-combofix for step 1
Quads
I think my system is ok now but Why my phishing protection has expired? How can I correct this?
Have you got the Combofix log (.txt)?? Should be "C:\Combofix.txt"
Quads
Please find herewith the combofix.txt.
Hi
Did you use the Kaspersky removal tool before installing Norton??
Quads
No.
Here are additional error message…
im having a problem attaching jpeg in my messages, what should i do?
Hi you can use the instructions found in this link or you can upload a screenshot from off your own desktop by using Nortons own uploader.Do you know how to take a screenshot of your machine?? Ctrl+PRT Scr then save as a Jpeg through the paint application on your machine...(XP..I don't know if Vista is the same)
Here is a better link on how to use Nortons uploader.
http://community.norton.com/norton/board/message?board.id=forum_feedback&thread.id=1366&jump=true
Here are the images of error.
Hi Chief:
You have Kaspersky or parts of it on your machine. This does not play nice with Norton. When you have two, or in your case, three real-time antivirus scanners, you are going to have problems. Spybot S & D with Teatimer enabled is also a recipe for disaster. You will need to go on the Kaspersky website and download the appropriate removal tool. Run it a couple of times with a reboot in between. Disable teatimer so that it can't conflict with Norton.
Because of the other AV scanners on your system, the Norton installation may have been corrupted. You should probably also remove Norton. Before you do that, download the Norton removal tool. Run it a couple of times, and reboot. Then reinstall Norton. This should give you a cleaner installation.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
Hi I'm ying to remove my norton on the system but it saying that its corrupted. I downloaded twice same thing happen. Error log attach.
I run also the kaspersky removal tool thrice and no karspersky was detected.
I have also disabled the teatimer of S & D Bot.
What should I do?