My trial has run out and I want to remove NIS. I downloaded the removal tool but when I double click on the icon I moved from my downloads to the desktop it doesn't work. A box pops up saying the program wants to make changes but when I cick OK nothing happens. The small icon on my taskbar has disappeared but the large icon on teh desktop is still there but won't open. I can't enable Windows Defender because it says that nis is enabled. When I go under remove/chnage programs and click on Norton it just says Norton is Initializing but it never does. How do I get rid of Norton totally?
Also, when Norton tries to initialize the only way to get it to stop is thru Task Manager.