Norton Internet security will not open

I installed the free version of Norton 360 from comcast. After install I got an Icon in my tray with a green check in it. Right click on it and all items work except open Norton Internet security which has no response. I reinstalled several times with the same result.  I gave up after this and purchased Norton Internet Security 2010.  Much to my disappointment I have the same problem. I used the latest version of norton removal tool before each reinstall.  Everything seems to work except I can not open norton internet security from the icon in the task bar.  I get the same result when I try to access it from start - all programs - norton internet security - norton internet security. I am desperate for any help I can get.

 

Paul

I installed the free version of Norton 360 from comcast. After install I got an Icon in my tray with a green check in it. Right click on it and all items work except open Norton Internet security which has no response. I reinstalled several times with the same result.  I gave up after this and purchased Norton Internet Security 2010.  Much to my disappointment I have the same problem. I used the latest version of norton removal tool before each reinstall.  Everything seems to work except I can not open norton internet security from the icon in the task bar.  I get the same result when I try to access it from start - all programs - norton internet security - norton internet security. I am desperate for any help I can get.

 

Paul

If I understand correctly, you can't run N360 from Comcast and Norton Internet Security on the same machine.  Installing one, should uninstall the other, although the removal might not be clean. You will need to download and run the Norton Removal Tool to clean up the assorted parts, as well as the McAfee removal tool, if that was not done correctly, and then you will need to choose which program you want to use.  Not both.

 

Norton Removal Tool