Hello ,
since 3 month i have the problem that it is not possible to run a full system scan.
Whenever i start the scan , approximately after 60000 scanned files....norton completely "disappears"...(it ends work completely and i cant restart it anymore)
even the norton symbol in the taskbar is not there anymore.
I had this problem with norton 2010 and also now with the new installed NIS 2011.
What i did so far was to run NIS in windows safe mode...Now i get an error message :
Fehlgeschlagene Anwendung navw32.exe, Version 18.1.0.37, fehlgeschlagenes Modul dec_abi.dll, Version 2.1.1.8, Fehleradresse 0x000e18c3.
Well this is the german error message in my windows event display.
I guess my problems are solved when i would reinstall windows XP...but this is really the last thing i would like to
do
I also didnt use the removable tool for Norton 2010 , cause it worked 3 month before and then for some reason full scan
is not possible anymore.
Any help would be appreciated and thanks much in advance