I am really new to this site and this problem keeps doing it about a week or two. Everytime I turned on my computer, my computer started to get on slow on me when it hits to desktop. When Norton was active, it noticed a Suspisous.Cloud and it was removed. The next day, the virus reappears and it's doing it about a week now. I looked at the File Insight and where the virus location and it was a tmp[number-related] file. Here are the contents of this file:
c:\windows\temp\tmp00000011d56b9b2ef9954eb0
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tmp00000011d56b9b2ef9954eb0 (Suspicious.Cloud)
Origin: Not Available
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Detection of a potential threat based on its behavior.
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Many Users
Hundreds of users in the Norton Community have used this file.
Mature
This file was released more than 31 days ago.
High
This file risk is high.
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File Thumbprint:
Not Available
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If everyone has this file before, please let me know. This virus is getting on my nerves. Can everyone know how to prevent this from coming back? Thank you for your support.
~Girla PurpleHeart