Norton Live Update locks up

Archive
1

I have no virus' I scan several times a week, in fact the only thing that locks up my computer completely and forces me to hard reset my computer is Norton Live Update.  It fails to process the updates and locks my computer up to the point that I can't CtrlAltDelete and open task manager and can't do anything.  This is not a one time occurrence but is recurring.  I'm wondering if it is just me running into this or if it has a solution.  I have a high end computer that is less than a year old with Windows 10 and no other issues other than Norton Live Update.

Thank you.

2

Hello Abatior

Please see if version 22.9.0.71 fixes your issue with Live Update. Also, did you previously remove thoroughly your previous security program with the vendor's removal tool and a restart.

Thanks.

3

Hi Abatior,

Welcome to the Norton Community Forums!

Please see if this post by Peterweb is of any help with your issue.

Keep us posted. Thanks.

EDIT: Please specify if your Norton product is Norton Security or Norton Internet Security | Norton 360 so that we can ask a Mod to move it to the appropriate board. Thanks.