Hi,
My daughter downloaded a trial version of N360v6
to her laptop, which I have registered in my NM.
The trial period has now expired and I have been
trying to introduce the product key (copy & paste)
from another computer in NM to the expired trial.
I get the message
'Verifying new key'
but if does not get accepted
What an I doing wrong?
Hi,
My daughter downloaded a trial version of N360v6
to her laptop, which I have registered in my NM.
The trial period has now expired and I have been
trying to introduce the product key (copy & paste)
from another computer in NM to the expired trial.
I get the message
'Verifying new key'
but if does not get accepted
What an I doing wrong?
How many activations do you have on your key, and how many have you used? Are you trying to activate a new key?
Peterweb
I have 3 activations on my key but have only used 2
Thus I wish to use the 3rd activation on my daughter's
If you can log in to your Norton Account from your daughter's computer, click on the Download button beside your active key. This will download and install the latest version already activated. Just run LiveUpdate manually a few times, rebooting as necessary, until there are no more updates available.
Just in case you were not aware, you have to have Norton Management installed on all the computers you wish to control.
I was hoping you would not say that.
My daughter's computer [CITY WORKER] is a number of days away
from here.
Our internet connections are not good for downloading
And, I do have Norton Management installed on
her computer
[edit: Please do not post product key information per the Participation Guidelines and Terms of Service.]
From the image you show, your daughter's computer is not online. You will have to co ordinate a time with her that she will be online, while you try again to get the key to activate.
BTW I hope the key shown in the screenshot is not your actual valid key. It is never a good idea to make keys public. Bad guys can us it for no good, possibly locking you out of your own protection.
Thank you.
I redownloaded as you suggested.
It would seem that the only function of
Norton Management is to see which
computers are activated.
Pedroble wrote:Thank you.
I redownloaded as you suggested.
It would seem that the only function of
Norton Management is to see which
computers are activated.
You can install new versions when they come out from one computer to the others you have in Norton Management. You can also delete a computer you no longer own or has died, so you can use that activation for a replacement computer. Previously you had to contact Symantec Support to have them do this.