Norton management website

I just noticed that the Norton management website is showing an installation count discrepancy for my NSwB installs. I currently have 3 device (seat) installations for this product key. That count correctly matches the number of Device ID entries shown at the website but the installation count shows 4 (of 10) installations (seats) in use. Why is this and what is the suggested remedy for this situation?

Count mismatch.jpgKind regards,

John